Last updated: October 14, 2026<\/p>\n\n\n\n
This Privacy Policy explains how Authentic Experiences LLC (\u201cSuperCamino\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) collects, uses, shares and protects personal information when you use our websites, mobile apps and related services (the \u201cServices\u201d). It also explains our use of cookies (Section 12). This policy is part of our Terms of Service.<\/p>\n\n\n\n
The controller responsible for your personal information is:<\/p>\n\n\n\n
Authentic Experiences LLC
1887 Whitney Mesa Drive
Henderson, NV 89014
United States
Email: legal [at] supercamino.com<\/p>\n\n\n\n
Account and login information. Your name, email address, username, password, date of birth, gender, country, profile photo and other profile details. If you sign in through a third-party sign-in provider, we receive the information that provider shares with us.<\/p>\n\n\n\n
Content and data you submit. Any content and data you post, upload, create, enter or send through the Services, including messages, media, reviews, plans and activity records, and any information or documents you give us to verify a business listing or your identity.<\/p>\n\n\n\n
Communications. Messages you send us, and reports you submit.<\/p>\n\n\n\n
Payment information. If you buy a paid feature, payments are handled by our payment processors and app stores. We do not receive your full card number.<\/p>\n\n\n\n
Device and usage information. IP address, device and browser information, language, pages and screens viewed, features used, referring pages, and dates and times of activity. We collect this from signed-in members and from visitors who are not signed in.<\/p>\n\n\n\n
Location. If you allow it in your browser or device, the Services use your device\u2019s location for location features. We do not track your location in the background. If you use a feature that saves or shares a location, that location is stored and shown as the feature describes.<\/p>\n\n\n\n
Referral information. If you joined through another member\u2019s or partner\u2019s link, we record who referred you.<\/p>\n\n\n\n
Information from others. Other members may post content or send messages that include information about you. Partners may tell us when a referral or booking made through our links was completed.<\/p>\n\n\n\n
Cookies and similar technologies. See Section 12.<\/p>\n\n\n\n
We use personal information to:<\/p>\n\n\n\n
If data protection laws such as the GDPR or UK GDPR apply to you, we rely on these legal bases:<\/p>\n\n\n\n
With other members and the public. Your name, profile photo and the content you post are shared according to where you post, the visibility of each feature, and your settings. Some content is visible only to signed-in members, and some may be visible to the public. Anything visible to the public can be seen by anyone, including search engines.<\/p>\n\n\n\n
With service providers. We share information with companies that help us run the Services, under contracts that limit their use of it. These include providers of web hosting, content delivery and security, data storage, email delivery, push notifications, maps, analytics, media processing, software platforms, sign-in services, payment processing and app stores.<\/p>\n\n\n\n
With affiliate and booking partners. When you click a partner or affiliate link, the partner and any affiliate network receive information such as your IP address, device information and the fact that you came from SuperCamino, and they may set their own cookies. Their use of that information is governed by their own privacy policies.<\/p>\n\n\n\n
Business transfers. If our business is sold, merged, reorganized or transferred, personal information may be transferred as part of that transaction.<\/p>\n\n\n\n
Legal and safety. We may disclose information if we believe it is necessary to comply with the law or legal process, to enforce our Terms, or to protect the rights, property or safety of SuperCamino, our members or others.<\/p>\n\n\n\n
With your direction. We share information when you ask us to or consent.<\/p>\n\n\n\n
Sale of personal information. We do not sell personal information for money. If we change this, or start sharing personal information with partners for their own advertising, we will update this policy first and provide any notice, consent or opt-out that the law requires.<\/p>\n\n\n\n
When you create an account, we may send you emails about SuperCamino, including news, updates and offers. You can unsubscribe from marketing emails at any time using the link in any email or in your account settings. Where the law of your country requires your consent before we send you marketing, we will only send it if you have given that consent. We will still send you messages about your account, security and changes to our terms. You can turn off push notifications in your device settings.<\/p>\n\n\n\n
We may access, review and retain private messages and other content to moderate the Services, investigate reports, protect members, enforce our Terms and comply with the law. Private messages are not end-to-end encrypted.<\/p>\n\n\n\n
We are based in the United States. Our primary servers are in Europe, and some of our service providers process information in the United States and other countries. When we transfer personal information from the EEA, UK or Switzerland to countries that do not have an adequacy decision, we rely on safeguards such as the European Commission\u2019s Standard Contractual Clauses or the EU-US Data Privacy Framework where the recipient participates in it.<\/p>\n\n\n\n
We keep personal information for as long as your account is active and as needed to provide the Services. When you delete your account, we delete or anonymize your account information within 30 days, and it may remain in backups for up to a further 90 days before being overwritten. We may keep some information longer where we need it to comply with the law, resolve disputes, prevent fraud or abuse, or enforce our Terms, including information needed to prevent a banned person from returning. Content you posted in shared areas may remain in anonymized form. Aggregated or anonymized information that does not identify you may be kept indefinitely.<\/p>\n\n\n\n
Tools we provide. You can update your profile, change visibility settings where a feature offers them, unsubscribe from marketing emails, turn off location access and notifications, export your data where we provide that feature, and delete your account using our Delete Account page.<\/p>\n\n\n\n
Rights under data protection law. Depending on where you live, you may have legal rights to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent; and to data portability. If you are in the EEA, UK or Switzerland, you also have the right to complain to your local data protection authority. Residents of some US states may have similar rights under state law. To make a request, email legal [at] supercamino.com. We will verify your identity and respond as required by applicable law. These rights are subject to legal exceptions and do not limit our right to moderate content or close accounts under our Terms.<\/p>\n\n\n\n
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n
We and our partners use cookies, local storage and similar technologies:<\/p>\n\n\n\n
You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the Services from working. Where the law requires your consent for non-essential cookies, we will ask for it.<\/p>\n\n\n\n
The Services are only for people aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has given us personal information, contact us and we will delete it.<\/p>\n\n\n\n
We may update this policy at any time. We will post the new version with a new \u201cLast updated\u201d date and, if we consider the changes material, we may also notify you by email or in the Services.<\/p>\n\n\n\n
Questions or requests about this policy: legal [at] supercamino.com, or write to us at the address in Section 1.<\/p>\n\n\n\n
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